Excellent quality electric glue pot with aluminum inner liner. This unit is preset at the factory for the ideal temperature of 145 degrees, but it does have an internal thermostat that is adjustable. Cost: $165.00. Minimum Shipping: $13.60. To place an order, Click Here.

Tired of Pumping your player piano. This vacuum pump produces from 0"-50+" of water vacuum (WC). Enough to compensate for a lot of leakage. The 'Kit' also contains a Dual Electronic Voltage Controller for adjusting the volume of the music and how fast the music roll is rewound. The inter-connecting tubing, wiring and all necessary connectors are included. Easy to install. One year guarantee on the electronic parts, and a five year guarantee on the vacuum pump. Space required for the pump is 8" square by 10" high, normally installed in the bottom of the piano on the right hand side of the Exhauster Assembly.
Installation Instructions/Diagram -click here.
To place an order, Click Here.

Why our electric vacuum pump kit is Safe and Quiet - Click Here

Need a Used Vacuum Motor? (click here to see picture) 28" vacuum minimum - $40.00/2-yr warranty (under normal usage).

Contains everything in the 'Regular' kit plus an Auto Re-Roll Device and an Auto Shut-Off Device. Everything you need to Electrify and Automate your Player Piano. Complete with installation instructions, tubing, connectors and wiring. Playing a roll becomes a 'push-button' operation. One year guarantee on all electronics, five year guarantee on the vacuum pump. Space required for the pump is 8" square by 10" high, normally installed in the bottom of the piano on the right hand side of the Exhauster Assembly.
Installation Instructions/Diagram/Pictures -click here. To place an order, Click Here.

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For sealing wood - or just about anything. Dries clear and seals the smallest cracks or pin-hole leaks 100% with just one application. Can be brushed or poured and drained. It is strongly recommended that any internal surfaces which face vacuum channels in a player action be coated with this product. Phenoseal is slightly plastic and will stretch and contract with changes in temperature and humidity without cracking or pulling away, as is the case with the original shellac or varnish sealers. Phenoseal will stick to the original sealers, so removing them is not necessary. Phenoseal remains slightly tacky, so DO NOT coat a surface that a valve will seat on. (Read my article in the Mechanical Music Digest -click here.) Sold in 8 oz. plastic bottles for $17.50, or One Quart plastic bottles for $49.25. Minimum shipping: $7.15 (8 oz. size) or $13.60 (32 oz. size). Also, check out the "Hypo-Oiler" for $8.00 with any size order -click here To place an order, Click Here.

High Quality Leather Nuts for all types of uses. The holes cut in the center may have to be enlarged for a specific diameter of threaded rod. Existing holes are primarily provided for centering, to make it easy to drill out. To place an order, Click Here. (Priority Shipping $7.15 minimum. Includes Delivery Confirmation.)

Stock NO.	Size	Hole Dia.	each	per 100
603A	3/16"	.058	$0.45	$35.00
603B	1/4"	.070	$0.34	$27.60
603C	5/16"	.070	$0.33	$26.72
603D	3/8"	.086	$0.36	$30.00
603E	7/16"	.0635	$0.40	$34.00
603F	1/2"	.0635	$0.42	$36.00

How to size and install leather nuts

High Quality Felt Washers for use between leather nuts and wooden flange fingers and metal or wooden linkages of any type. Felt Punchings are used on wooden buttons, stickers, and fingers for quieting and bumpering. Slightly compressible. Center hole in the felt washers will expand easily to fit most applications. To place an order, Click Here. (Priority Shipping $7.15 minimum. Includes Delivery Confirmation.)

Stock No.	Color	I.D.	O.D	Thickness	per Dozen	per 100
873 (woven)	red	1/32"	3/8"	1/16"	$2.10	$14.00
332F (woven)	red	1/8"	31/64"	3/64"	$2.10	$14.00
872 (woven)	red	1/8"	3/8"	5/64"	$4.30	$28.75
876 (woven)	brown	none	3/8"	1/8"	$3.25	$21.50
1838 (woven)	brown	none	7/16"	3/32"	$4.05	$26.81
332C (woven)	white	7/64"	31/64"	3/32"	$2.10	$14.00

After numerous requests, we are now stocking flap valve leather for the main exhauster bellows in player pianos. They measure 2-1/2" x 12" and cost $8.00 each. We also carry flap valve leather for reed organ exhauster bellows which measure 2-1/2" x 15", and sell for $11.00 each. And, we also have flap valve leather that measure 2-1/4" x 14" which sell for $10.00 each. All flap leather is 0.055"-0.070" thick. Also, I am now accepting orders for custom-cut flaps if I have a slightly larger piece available. Cost will be $0.35 per square inch. Example: 2" x 8" flap will cost $5.60. To place an order, Click Here. Priority Shipping $7.15 minimum (US ONLY). Includes Delivery Confirmation.

"Mandolin Rail Tabs are now available at Player-Care. These are the type that simply squeeze onto the medium-heavy bellows cloth with a pair of pliers. There are 100 tabs per envelope, and the cost per set is $16.90. Priority Shipping $7.15 minimum. Includes Delivery Confirmation. To place an order, Click Here. To read information about the mandolin rail, click here

All of the sizes are not shown here.

NOTE: Materials in stock, allow 3 days to make the parts.

To provide for maximum air flow, these elbows are made out of thin wall brass tubing (0.065"). This type of brass elbow is not available at any type of 'walk-in' store or business that's open to the public. Priority Shipping $7.15 minimum. Includes Delivery Confirmation. To place an order, Click Here.

Size O.D.	Price	Per Dozen	Per Hundred
5/32" BR	$1.85	$21.53	$164.50
3/16" BR	$1.95	$22.23	$175.50
7/32" AL	$2.05	$23.37	$184.50
1/4" BR	$2.65	$30.21	$238.50	Out of Stock
3/8" AL	$3.25	$33.15	N/A
1/2" BR	$4.25	$43.35	Picture of 1/2" elbow

"BR" designates elbows that are made from brass. "AL" designates elbows made from aluminum. Priority Shipping $7.15 minimum. Includes Delivery Confirmation. To place an order, Click Here.

These used 7/32" brass elbows have been tumble cleaned. Specify the length noted in the above picture when ordering, example: 7/32" x 1" used elbow. There is a limited number of these elbows. So, when they're gone, they will no longer be available. The 5/8" elbows are $1.45 each. The 1" are $1.75 each. And the 1-1/2" are $2.25 each. Priority Shipping $7.15 minimum. Includes Delivery Confirmation. To place an order, Click Here.

Priority Shipping $7.15 minimum. Includes Delivery Confirmation. To place an order, Click Here.

"Ladder Chain" is now available at Player-Care. This is the most common size used in player pianos for the air motor and the transmission. It is made from high tensile nickel-plated steel. Will not stretch or rust. There are 42 links per foot. The cost per foot is $6.75. Priority Shipping $7.15 minimum. Includes Delivery Confirmation. To place an order, Click Here.

These connectors are used in various locations in player pianos and orchestrions when valves need to be activated in or from multiple locations, i.e. two different ports on the trackerbar or by a pushbutton and a port on the trackerbar. The inside diameter of all these connectors is larger than a trackerbar hole. The plastic "Y" connectors are $0.64 each. Priority Shipping $7.15 minimum. Includes Delivery Confirmation. To place an order, Click Here.

These connectors are used in various locations in player pianos and orchestrions when in-line vacuum testing is necessary or desired. These are custom-made for Player-Care, and are not available in any other marketplace. The cost per piece is $17.50. Priority Shipping $7.15 minimum. Includes Delivery Confirmation. To place an order, Click Here.

These brass connectors are used in various locations in player pianos and orchestrions when tapping into an existing vacuum supply line. These are custom-made for Player-Care, and are not available in any other marketplace. The cost per piece is $13.50. Also available in Poly-P-T for $2.58 each. Priority Shipping cost is $7.15 minimum. Includes Delivery Confirmation. To place an order, Click Here.

"Take-Up Spools" are now available at Player-Care for $119.50 each. They have a bass wood core with steel flanges. Custom made for Player-Care in February 2013. No other dealer in America stocks new take-up spools!! Allow one week for delivery. Standard color is Black Core with painted Silver or Gold Flanges (Please Specify When Ordering). Custom colors, including natural wood, available for an additional $18.00 (allow one week for delivery). The shipping cost is a minimum of $19.95 to anywhere in the continental U.S. To place your order, Click Here.

Left End	Right End	End Tab Hook

"Ampico Transmission Frames" are now available at Player-Care. This is the frame that is found in every Ampico A reproducing player piano. The frame is made of 6061 aluminum. Excellent craftsmanship to exacting specifications. Cost is $185.00. Shipping charge is $13.60 within the US and $36.95 to most overseas countries. Insurance is additional. To place an order, Click Here.

When putting the small shaft in, make sure all parts are on the shaft, and support transmission on wooden block when driving shaft into the small gear.

"Ampico Rubber Motor Mounts" are now available at Player-Care. These parts are made from high quality rubber. Specifically made as replacements for the original motor mounts which are often cracking or deteriorated. Only available in sets of four. Cost: $52.00. *NOTE*: Holes for the rods are drilled out, but the holes for the screws are NOT drilled out. (Screws holes are easily drilled out using your bracket as a guide and a standard drill bit and an electric drill.) Shipping charge is $7.15 within the US and $35.30 to most overseas countries. Insurance is additional. To place an order, Click Here.

"Ampico B Block Valve" parts are now available at Player-Care. Manufactured to exacting tolerances, they are identical in every aspect to the original Ampico B block valves. They ARE NOT and WILL NOT be assembled for you. Also, we DO NOT supply the leather for the valve facings, the pouches, or the ball bleed. Cost: $18.50 each. (Limited Supply) Shipping charge is $7.15 within the US and $35.30 to most overseas countries. Insurance is additional. The 1/16" die-cut block valve gaskets are now available for $0.75 ea. or $60/90. To place an order, Click Here.

"Ampico B Block Valve Springs" parts are now available at Player-Care. Made from high quality spring steel. They are identical to the springs found in the Ampico B system. Considered by professionals to be far superior to the solid springs found in the Ampico A system because they apply a more uniform pressure to the wooden block valve. Highly recommended for replacements when rebuilding an Ampico A. Cost: $1.35 each. Sets of 50 for $60.00. Shipping charge is $7.15 within the US and $35.30 to most overseas countries. Insurance is additional. To place an order, Click Here.

"Ampico A Pump Spill Valve Springs" are now available at Player-Care. Made from high quality spring steel. They are specifically designed and fabricated to replace the often over-stretched springs found in virtually all Ampico A rotary vacuum pumps. After years of testing, it was found that the non-linearity of most Ampico expression systems was directly related to the non-linearity of the pump spring. Cost: $11.00 each for the "A" springs (two required). The "A" spring can also be used to replace the often over-stretched Ampico "A" crescendo spring. Shipping charge is $7.15 within the US and $35.30 to most overseas countries. Insurance is additional. To place an order, Click Here.

Designed primarily for players that have already been electrified, this device will shift the transmission from Play to Rewind at the end of the music roll. It is triggered into operation by perforations that are located a few inches past the last playing notes, which are common on almost all music rolls. To view the Installation Instructions, click here. The cost is $172.50, which includes 3 ft of vacuum supply tubing, connecting elbows, trackerbar tubing, and associated mounting hardware. Shipping charge is $14.95 within the US and $34.50 to most overseas countries. Insurance is additional. To place an order, Click Here.

To purchase replacement block valves for this device -click here.

For those who want to do the job correctly, this tool is indispensable. This pouch setter will work on a variety of player systems with have from 7/8" to a 1-1/16" pouch well. The high cost is due primarily to the sharp increase in blocks of aluminum, from which these are manufactured, and the labor cost to have them custom made. Cost: $63.00 each. Shipping charge is $7.15 within the US and $35.30 to most overseas countries. Insurance is additional. To place an order, Click Here.

These are standard pedal return springs. The larger 8 inch springs have an outward pressure of 12-13 pounds. They are one inch wide at the connected end and 7/16 inch wide at the tip. The cost is $38.00 each. The smaller 6 inch springs have an outward pressure of 8 pounds. They are 3/4 inch at the connected end and 1/2 inch wide at the tip. The cost is $49.00 each. High quality spring steel. Unconditionally guaranteed for five years (does not include shipping). Shipping charge is $13.45 within the US and $34.50 to most overseas countries. Insurance is additional. To place an order, Click Here.

This is a replacement power cord for all of the modern Aeolian players that have a detachable power cord. It is a 10 ft 16 gauge 13 amp cord that is UL Listed and made in America. These cords often get lost when the piano is shipped, and replacements are generally hard-to-find. The cost is $18.50. Shipping charge is $7.15 within the US and $35.30 to most overseas countries. Insurance is additional. To place an order, Click Here.

These die-cut gaskets are made from 1/16" cork. Cost per piece is $0.75 or $65.00/90. Minimum Shipping charge is $7.15 within the US and $35.30 to most overseas countries. Insurance is additional. To place an order, Click Here.

These WurliTzer type block valves are often used in nickelodeon build-ups as well as other custom-made pneumatic devices. Well known for their reliability and longevity, these valve blocks are now available at Player-Care for $24.85 each or $245.00/dozen. Minimum Shipping charge is $7.15 within the US and $35.30 to most overseas countries. Insurance is additional. To place an order, Click Here.

These are the flat spring-steel springs that are found on the pushbutton assembly in many upright player pianos for manual operation of the sustain (or loud pedal) pneumatic, and the bass and treble soft pneumatics. They measure 3-1/2" by 7/16". The cost is $2.00 per spring. Minimum Shipping charge is $7.15 within the US and $35.30 to most overseas countries. Insurance is additional. To place an order, Click Here.

These are the manual pushbuttons that are found in many upright player pianos for manual operation of the sustain (or loud pedal) pneumatic, and the bass and treble soft pneumatics. The overall length is adjustable from a maximum of 2-1/8" to a minimum of 1-7/8", and the button is slightly less than 3/8" in diameter. The button guide has an ID of 3/8" and an OD of 5/8". Sold only as a two-piece set. The cost is $7.50 per set. Minimum Shipping charge is $7.15 within the US and $35.30 to most overseas countries. Insurance is additional. To place an order, Click Here.

This fluted valve stem stock is available in pieces that are Eight Inches (8") in length at the following prices: 1/2" for $5.25, 7/16" for $5.15. Shipping charge is $7.15 within the US and $35.30 to most overseas countries. To place an order, Click Here.

This Pneumatic Jig was originally designed by Durrell Armstrong to aid novices and professionals in the recovering of small bellows, or striker pneumatics. However, over the years it has been noted that it also works quite well for medium sized bellows with a span of up to 2-1/4". This is a common measurement for air motor bellows and some air-motor governor bellows. It is completely adjustable for spans of 1" (one inch) to 2-1/4". Selling elsewhere for over $35.00, we offer this time-saving jig for $28.50. For the complete instructions, written by Durrell Armstrong, click here. Shipping charge is $7.15 within the US and $35.30 to most overseas countries. To place an order, Click Here.

In his posting to the Mechanical Music Digest, here's what Don Teach had to say about this decal.

This is a standard water-transfer decal. Just soak it water and then apply it to any flat surface. The price is $30.00. Shipping charge is $7.15 within the US and $35.30 to most overseas countries. To place an order, Click Here.

These are the standard #388 bleed cups that were sold by Player Piano Co. The bleed hole is a #68 drill size. The cup has a 5/32" body, a 13/64" rim, and a depth of 11/64". The price is $1.25 per cup or $92.00/100. Shipping charge is $7.15 within the US and $35.30 to most overseas countries. To place an order, Click Here.

This is standard pedal webbing used to connect the foot pedals to the exhauster bellows in a reed organ. It can also be used for hinges in large exhauster and reservoir bellows. The material is 2 inches wide, 0.056" thick. White: herringbone weave; extra strong; tightly woven. Price per foot is $3.25. Shipping charge is $7.15 within the US if the amount ordered fits in a small flat rate box. $35.30 to most overseas countries. To place an order, Click Here.

These 8 oz. plastic squeeze bottles with a tapered tip and a regular cap can be used for many things. However, they work extremely well for using and storing small batches of hot hide glue. For detailed information about "Preparing and Using our Premium Hide Glue crystals -click here. Cost per bottle w/both caps is $7.55. Minimum Shipping charge is $7.15 within the US. $35.30 to most overseas countries. To place an order, Click Here.

This is the Automatic Shut-Off and Pushbutton 'On' Device that's part of the Full Automation Kit. It comes with about 8 ft of line cord, required hardware, and instructions for mounting the unit in the spoolbox. This device can be easily wired into an existing electric vacuum pump system, and replaces the regular on-off switch. Cost is $124.00 ea. Minimum Shipping charge is $7.95 within the US. $35.30 to most overseas countries. To place an order, Click Here.

Cabrette leather for various applications. $27.50/sq ft. or $0.30/sq in. Minimum cutting fee per piece is $1.50. Available thicknesses: 0.040" and 0.055". Example: a 6" x 6" piece will cost $12.30. Minimum Shipping charge is $7.15 within the US. $35.30 to most overseas countries. To place an order, Click Here.

Packing leather for various applications. $19.50/sq ft. or $0.20/sq in. Minimum cutting fee per piece is $1.50. Thickness: 0.040"-0.045". Example: a 6" x 6" piece will cost $12.30. Minimum Shipping charge is $7.15 within the US. $35.30 to most overseas countries. To place an order, Click Here.

High quality bushing felt for various applications. 3" x 8" strip medium weight bushing felt (0.054"): $5.50, 3" x 8" strip light weight bushing felt (0.043"): $5.50. Minimum Shipping charge is $7.15 within the US. $35.30 to most overseas countries. Specify thickness in Comments Box when ordering. To place an order, Click Here.

These PianoCorder tape decks have been factory reconditioned and come with the same 90 day guarantee that was offered by the company when they were new. The cost is $458.00. Minimum Shipping charge is $28.95 within the US. To place an order, Click Here.

Pinion Gear (#691). 12 tooth. 13/64" center hole. This is the small gear that projects through the side of the spool box and drives the large gear that's attached to the take-up spool. The old gear may be removed by: clamping the shaft in a vise, heating with a butane or propane torch until red hot. Comes off easily with pliers. Tap on the new gear so that it is just started on the shaft; heat the new gear until red hot (when heated, it expands to a larger ID than the shaft) and tap it in place while it's still hot. When it cools, shrinkage will make it very tight. (Never ream out the hole or use solder: The preceding is the only correct way to replace the gear.) The cost is $19.50. Shipping charge is $7.15 within the US. To place an order, Click Here.

These brass plated countersunk washers are available in three sizes: #6, #8, and #10. The #6 washers are $0.10 each, the #8 washers are $0.12 each, and the #10 are $0.15 each. Also, #6 chrome plated washers are available for $0.12 each. So, it's only advisable to order these when you're ordering other items. Minimum Shipping charge is $7.15 within the US. To place an order, Click Here.

These small hypodermic syringes are good for those times when you want to apply a very small amount of grease to a specific spot. They do not, repeat, do not come with a needle. The cost is $4.50. So, it's only advisable to order these when you're ordering other items. Minimum Shipping charge is $7.15 within the US. To place an order, Click Here.

These are intake valve facings for the Lauter-Humana player piano. They are made out of a special pneumatic cloth that is 0.0065" thick which is very accurately cut with a laser. Cost per facing is $0.50 or $45.00 for a set of 90. Information about rebuilding the block valves is located here. Shipping charge is $7.15 within the US (Priority Small Flat Rate box). To place an order, Click Here.

This is the replacement gear for the original ABS plastic gear in the Kimball Electramatic Model E and F Transmission. The new gear is made out of PVC plastic/Derlin. There are 42 teeth on the outside gear and 24 teeth on the inside gear. The cost is $85.00. Some information about replacing the transmission is located here (page is not completed yet). Shipping charge is $7.15 within the US (Priority Small Flat Rate box). To place an order, Click Here. Also, we will install the gear for an additional $50.00. The six nuts, bolts, and lock washers are available for an additional $8.00. Questions: Contact John Tuttle

10-year Guarantee (10 times longer than the original Kimball Guarantee) .

These are wooden pneumatic fingers for note bellows. Made out of hard rock maple. Measuring 1-1/2" L x 3/8" W x 7/16" H. The size of the hole is 1/8". Does not include the bushing felt for wire rod. This type of pneumatic finger is most commonly found in Ampico and Amphion actions. Cost 1-9 ea. $0.85, 10 or more, ea. $0.72. Shipping charge is $7.15 within the US (Priority Small Flat Rate box). To place an order, Click Here.

These are wooden primary valve buttons. Made out of hard rock maple. Measuring 1/2" O.D. by 5/16" tall, with a 9/64" center hole. These valve buttons are used in a number of actions and devices. Occasionally they will break during disassembly. Cost is $1.25 each. Shipping charge is $7.15 within the US (Priority Small Flat Rate box). To place an order, Click Here.

One of the more common problems with the modern Aeolian line of player pianos involves the hammer return springs. These springs break indiscriminately. While no one knows for certain why they break, most agree that it's because of either metal fatigue or corrosion (due to the felt under the coil). Making matters worse, these springs are not readily available because they are much shorter than regular hammer return springs. Cost is $0.35 each, $3.12/dozen, or $16.00/100. Minimum shipping charge is $7.15 within the US (Priority Small Flat Rate box). To place an order, Click Here.

This is standard spring rail felt that's found in virtually all upright pianos. The strips measure 13/16" wide, 1/8" thick, and 52" long. Cost is $6.30 per strip. Also available in shorter lengths for $2.00/foot. Minimum shipping charge is $7.15 within the US (Priority Small Flat Rate box). To place an order, Click Here.

These are standard upright butts, flanges, and catchers. They are only available as seen in this picture, i.e., without the soft materials. The butts are $1.50 each. The flanges are $0.75 each. The catchers are $0.75 each. We do not offer the materials needed to turn these into viable piano parts. Minimum shipping charge is $7.15 within the US (Priority Small Flat Rate box). To place an order, Click Here.

This is a set of 42 new bass strings for a 1917 5 ft. 2-1/2 in. Aeolian/Duo-Art grand piano (serial number VR 52299). They were manufactured by Mapes Piano String Co. and are valued at $252.00. They are for sale for $150.00! There is only one set available. Minimum shipping charge is $18.75 within the US (Priority Large Flat Rate box). Specify "Aeolian Bass Strings" when ordering. To order, Click Here. (Other parts for this piano are available. Contact John Tuttle for details.)

These small tacks are great for holding down the corners and ends of heavy bellows cloth, when gluing the cloth to exhausters and reservoirs. They are available for $1.00/100 or $4.00/500. Specify amount desired when ordering. To order, Click Here.

We are now selling Microfyne Powdered Graphite in a Zip-Lock baggie for $1.00 per gram. If you want it in a small plastic jar with a twist cap, the additional charge will be $1.15. Specify what you want when ordering. To order, Click Here.

Connecting Straps for Rotary Vacuum Pump

Many of the rotary vacuum pumps used leather or a rubber impregnated cloth strap to connect the feeder bellows to the spider (or concentric rotating shaft). Replacements for these straps (or connecting links) are now available in two thicknesses. Both are available in 2" x 6" strips. The thinner straps, which are 0.134" thick, cost $3.85 each. The thicker straps, which are 0.159", cost $4.25 ea. To order, Click Here.

Vacuum Operated Electric Switch

These are the sensor switches that were used in the modern player pianos manufactured by Story & Clark. They operate on five inches of water vacuum (5" WC). These switches were never available publically. They are an OEM device that was made by Micro Pneumatic Logic, Inc. for Story & Clark. Beware of similar switches sold on eBay that operate on much higher vacuum levels. There is a very limited number of these switches available. The cost is $55.00 each. To order, Click Here.

Variable Speed Pump Controller

This is a pump speed controller for those pump boxes that only have an 'On/Off' switch. Such pump boxes run at full speed and the vacuum level is typically controlled by what's known as a 'choker' valve or a 'bleeder' valve. This unit allows you to reduce the speed of the motor to easily control the volume of the music. Rated at 15 amps. The cost is $65.00 each. To order, Click Here.

All Orders MUST BE Paid in Full before they are shipped. Have a question? Call 732-840-8787 (8AM-8PM EST Mon-Sat) or send an E-Mail to: John A Tuttle. Please Allow 2-3 Weeks for Special Orders.

As a general rule, orders received before 2PM EST will be processed and shipped out on the same day. Orders received after 2PM will go out the next day. If I have a problem with your order, I will contact you via E-Mail (or by Phone) and ask for clarification or a confirmation. .

How can I pay for the order?

At the present time, we are accepting payment by credit card, personal check, or money order.

To pay by check or money order, make payable to:

John A. Tuttle
407 19th Ave
Brick, NJ
08724-2605

How much is the shipping?

The cost of shipping varies with the size of the order and the final destination but I only charge what you would pay if you used USPS Flat Rate services and took the parcel to the post office yourself. Prices quoted within this page are only valid within the contiguous 48 United States of America, Alaska, and Hawaii. For a more detailed explanation of the shipping charge -click here-. Click Here to send me an E-mail. Unless otherwise requested, all orders are sent by USPS Priority Mail/w Delivery Confirmation (US destinations).

As of March 21, 2017, Player-Care will no longer assume any financial liability for parcels shipped to foreign countries unless they are shipped via USPS Express Mail International with Insurance or Global Express Guaranteed with Insurance. Also, if the postal service limits the amount of insurance that can be purchased, Player-Care is only liable for the amount of insurance purchased. So, if you order $800.00 worth of merchandise but the maximum amount of insurance that can be purchased is $650.00, you will be liable for the difference ($150.00) if the parcel gets lost or stolen.

What about Defective or Returned Goods?

If merchandise is defective, I will refund your money plus the shipping costs related to that item.

If you purchased the wrong product, it can be returned within 90 days for a refund or credit minus a 15% re-stocking fee. Also, you will not be reimbursed for the cost of return shipping. Items that are cut to a specific size/length are not returnable unless the size is deemed common or average. Examples: One foot of cloth is a normal width. Six inches of tubing is NOT returnable. Small items cut to your specifications are NOT returnable.
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The difference between Phenoseal and PVC-E is that PVC-E is thicker and it has more solids. Phenoseal is thinner and has additives for faster evaporation.

Return to the Player-Care Home Page

This page was last revised on February 23, 2017 by John A. Tuttle.

Although I prefer that you send E-Mail, if you have a non-order related question, you can reach me at 732-840-8787. If I'm in the Shop or at Home, I will answer the phone. Otherwise, please leave a message.

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Disclaimer: Player-Care assumes no liability with regards to the suitability of any product sold at this web site. In other words, how you use the product is up to you. Player-Care is only liable for the quality of the material, and any product that is found to be defective will gladly be replaced.

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