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My Philosophy
Key to my Success

I'm not certain why this letter prompted the response that it did,
but I thought it important enough to present to the world.


I have just read your web site and you have done a great job with it. If your piano and organ repair is of equal quality, you must do an outstanding job that is very pleasing to your customers.

I have rebuilt about 30 player pianos and probably about 200 of the old pump organs over the past years before moving to Virginia from South Carolina. I really enjoyed that type work, although my regular job with Celanese required that I relocate here.

How many of the Gulbransen pianos have you rebuilt? They will almost turn someone against the rebuilding profession.

Keep up the good work, both with your rebuilding and your web site.

Arnold Rampey

Hi Arnold,

Thanks for the kind words about the site. I've had a lot of fun building it up page by page.

Gulbransen's... they're ok. I've rebuild seven of them and they are all still working very well but just like any other player, they need to be serviced regularly. And perhaps therein lies the key to my success. I never try to fool anyone into believing that once the unit is restored it will last forever. They all require periodic maintenance and I state that fact before I ever start the job.

One of things I learned (the hard way) early on was that I was raised with an incorrect outlook on life. My Father, whom I love dearly, was plant manager/ head engineer at a large national company. He impressed upon me the need to "keep one eye on the bottom line and the other on the big picture". Then when I was about twenty, an old Japanese woman told me that "man who chase after two rabbits at same time probably loose both". Hmmmm? When I went for my very first job interview (after 9 1/2 years in the Navy, working as an electronics technician) the owner of the piano store told me he had four new players on the floor and none of them worked right. Forty-five minutes later, they were all playing correctly. The only thing wrong with them was a few minor details. That's when I decided that the old woman was right. Keep both eyes on the details and attend to them one at a time. Forget the bottom line, forget the big picture. Have faith in God and the abilities He has given you. Being in this business requires a tremendous amount of faith since there are no guarantees that work will be forthcoming. And yet, the longer I'm in business the longer the waiting list gets. I know now that the old woman was right on the money. Stay focused on the tiny details, one at a time.

So, now you know how I work and think. And the point is that the bottom line and the big picture are often in conflict with each other. Attending to the details follows one very straight, very narrow line.

John A. Tuttle

This page was created on August 16, 1997 by John A. Tuttle.

Comments to: John A. Tuttle (Player Piano Rebuilder/Site Designer)

Now Playing: Midi File called Midnight , which was first conceived in September of 96. These tracks are presented in their unedited form exactly as I recorded them on 3/19/97. They need some work for sure but I doubt I'll have the time to do it. If someone wants to do it for me, I'll give them a Special Link at the top of this page for their effort.
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This page was last revised on January 28, 2019 by John A. Tuttle ( John A Tuttle).

Although I prefer that you send E-Mail, if you have a non-order related question, you can reach me at (732)-840-8787.
If I'm in the Shop or at Home, I will answer the phone.
Otherwise, please leave a message.

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Disclaimer: Player-Care assumes no liability with regards to the suitability of any product sold at this web site. In other words, how you use the product is up to you. Player-Care is only liable for the quality of the material, and any product that is found to be defective will gladly be replaced.

Since "Player-Care" is an internet business, I prefer that we correspond via E-Mail (click here to fill out the 'Request Form'). However, if I'm not in the middle of some other activity, you can reach me at 732-840-8787. But please understand that during the hours from 8AM-5PM EST (Mon-Sat), I'm generally quite busy. So, I probably won't answer the phone. If you get the answering machine, please leave a detailed message stating the reason for your call. Also, repeat your name and phone number clearly and distinctly. By necessity, I prioritize everything in my life. And, if you call and just leave your name and number, and ask me to call you back, it might be a day or two before I return your call. Why? Because I don't know why you want me to call and I might not be prepared to assist you in an effective and efficient manner. If you leave me an E-Mail address (which I prefer), spell it out phonetically. The more you do to help me, the more I can help you in return. Don't rush. You have four minutes to record your message.

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407 19th Ave, Brick, NJ, 08724
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