Player-Care now accepts payment using Discover®, Visa® or Master Card®. To use the Secure Order Form, click here. If you use the Regular Order Form, select 'Credit Card Order' from the 'Payment' drop-down menu. Once the order is received, we'll contact you via email within 36 hours and give you our "800" number and other important information. The email also contains a copy of your E-nvoice©--Click showing the breakdown of the order.

If you select Bill Me Immediately, we'll send your Email E-nvoice© within 36 hours with the instructions on where to send the payment. As soon as the payment is received, your order will be sent to QRS.

[EVERY ROLL IN A SET OR COLLECTION COUNTS AS ONE ROLL! ALL ROLLS,
WHETHER PURCHASED SEPARATELY OR AS PART OF A SET OR COLLECTION,
COUNT AS ONE ROLL! (Both statements say the same thing.)]

Prefix Explanation:
C............ Indicates a Classical composition.
CEL...... Indicates a Live Performance Celebrity Series roll.
Q............ Indicates a Reissued roll.
WF........ Indicates Foreign Lyrics.
XP.......... Indicates a Long-Playing roll (R & D have no meaning).
(M)......... Following a title - Marimba Arrangement.

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To determine if you have a "Player Piano" that will play QRS Music Rolls, Click Here!!

XP (or Extended Play) Rolls. "XP" rolls contain more than one song! 'XP' rolls always contain at least two complete songs or a medley of at least three songs. In cases where an 'XP' roll has four or more songs, none of the songs are presented in their entirety. Rather, what is presented is the most recognizable portions of those songs that are listed. In other words, the roll is a medley of sorts. In cases where the XP roll has three or less songs, each of the songs is usually presented in its entirety. However, this is not always the case. 'XP' rolls are more commonly referred to as "Long Playing" rolls. With regards to 'XP' rolls, it has always been the intention of QRS to provide music rolls that "play" for a period of time that exceeds the playing time of any single-play (or Regular) roll.

Is my Personal Information kept private.
Absolutely! Due to a change in the shipping policy at QRS, music rolls are no longer drop-shipped to my customers. Therefore, I don't have to give QRS 'ANY' of your personal information. That said, "MY PRIVACY POLICY IS AS FOLLOWS: None of your personal data will ever be sold, traded, bartered, or given away. Furthermore, Player-Care (I, me, John A Tuttle -the owner and sole proprietor, operator, and employee of the Player-Care domain of web sites) will not send you any unsolicited advertising or communications via email, phone, or snail-mail. Lastly, and most plainly put, I protect and respect your privacy."
BACK To Order Form! (click here)

I'm having trouble with the ORDER FORM, what can I do.
Besides the two methods mentioned at the head of this page, there is one other form on this page.... CLICK HERE.

What if I want less than $110.00 worth of rolls and/or accessory items.
Due to an agreement with QRS, orders of less than $110.00 in rolls and/or accessory items must be placed directly to Q.R.S. at 1-800-24-ROLLS, but be advised that they WILL NOT give you ANY discount.
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Discount on Accessory Items:
Due to recent price changes, there is no discount on Accessory Items (Back to FORM)

How long will it take.
Approximately 10-14 working days to receive your order.

When do I pay.
All orders must be 'Paid in Full' before the order is shipped. For payment by Credit Card (click here), or use the Secure Order Form (click here). If you Select 'Bill Me Immediately', I will generate the E-Mail E-nvoice© and send it to you within 36 hours. Your order will be sent to QRS as soon as your payment is received. (Back to FORM)

How may I pay for the rolls.
At the present time, I am accepting payment by personal check, money order or credit card. Checks or Money Orders must be made payable to:

John A. Tuttle
407 19th Ave
Brick, NJ
08724-2605

How do I return rolls.
Regardless of the reason for their return, you only have 30 DAYS to return a roll and all rolls must be shipped to me. You MUST follow
the Directions on the Return Form - Click Here.

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How much is the shipping.
To read the complete story, please visit "The Shipping Page" -- Click Here. As of August 14, 2004 the rate schedule for shipping changed radically. In order to insure 100% accuracy, the cost for shipping will now be charged after the order is sent. Unless otherwise directed, most orders will arrive via UPS. (US Postal System - Media Mail is the least expensive service available.)

non-US customers: Shipping rates vary widely depending on the carrier and the destination. However, after checking with the competition, I found that the rates I charge are significantly less than my competitors. Their MINIMUM rate is $80.00. What proof - Click here!

Click here to place an order.

NOTE: UPS typically DOES NOT deliver to P.O. Boxes, so please give me your Street Address unless you know for certain that UPS will deliver to your P.O. Box.

What happens if I don't pay my bill.
Basically speaking, that can't happen because all orders must be paid in full before an order is shipped. However, my business was founded on the 'Trust Principle' of doing business way back in 1973. When a balance is due, I trust that people will pay their bill. However, if you don't; your name, address and the amount due will be listed at the website on the Page of Shame -- click here!

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The Test Roll will check 84 of the 88 notes, perform a repetition test, a scale uniformity test, a capacity test, a sustain pedal test and automatic reroll test. It is also adequately marked so that a tempo test can also be performed. You need a watch with a second hand. Seven feet of paper should travel across the tracker bar in one minute at a tempo of '70'. To purchase the QRS Test Roll and other Accessory Items, Click Here!

Please feel free to check me out. Call QRS at 1-800-24-ROLLS and ask them about me.
You'll discover that I'm 100% on the level. I've been their #1 non-stocking Internet roll dealer for six years running.

My best references come from satisfied customers. Here are a few Testimonials:

John, Just wanted to say "THANK YOU". Your customer service rocks. We received everything ordered and can't wait for the party on Friday to let the skeleton play for our guests.

"Si j'ai proposé à Monsieur John A. Tuttle de rédiger ce témoignage en faveur de Player-Care, c'est simplement que je suis très satisfait des services rendus par cette société.

En effet pour ma première commande aux États Unis, j'ai pu trouver auprès de Player Care représentée par Monsieur John A. Tuttle un accueil très sympathique et chaleureux malgré la barrière occasionnée par la langue. Je n'ai pas attendu plus d'une heure pour avoir une réponse à une question et le paiement que je ne souhaitais pas effectuer par carte bancaire n'a posé aucun problèmes. Aucune interrogation n'est restée en attente. Ma commande de rouleaux est arrivée chez moi en quelques jours après que j'en ai eu la confirmation.

Voici quelques raisons qui explique ma volonté de vanter le professionnalisme de Player Care mais il y en a sûrement d'autre que je vous souhaite de découvrir en choisissant Player care."

"We already received the Rolls from QRS. Great dealing with you. By the way I've had some hits on the Tik-Tok Man of Oz requests. Thanks to you! We hope to do business with you again in the future. We also appreciate all the time and effort you put into our questions and answering them promptly. You definitely have "GREAT CUSTOMER SERVICE" !"

"They arrived today! Thank you for such quick service! You will be hearing from me again soon. I have been buying music rolls for over 20 years and you've been the best! Easy to order and fast service! Thank you so much!" (And) "My daughter has been after me for a long time to use the internet more, but it always seemed so difficult. Your web site is so easy to use, it's almost scary!"

"The enclosed catalog was a big help. The rolls are a gift for my parents. I am sure they will be contacting you in the future about more purchases. What an easy process."

"I am not very sophisticated at ordering merchandise electronically. My wife is the resident computer genius. When she got home from work tonight and I told her I had made my first purchase on the internet, she was naturally concerned about whether or not the transaction was done using means to secure one's credit card numbers. She checked things out and all is well with you and the rest of the world.

Thanks for giving those with player pianos a chance to order at a discount."

"Thank you John! I appreciate the phone call last night to rush my order along. I was very pleased with your customer service. It is hard to find these days. Thank you!"

The second best reference I can give you is QRS. You can call the factory in Seneca, PA at 1-814-676-6683. The '800' number was recently switched to the offices in Pennsylvania, but I'm sure if you ask about me, they'll also confirm that I'm an authorized dealer (1-800-247-6557).