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for most supplies and references orders
Shipping Charges for most supplies and references Orders Our minimum shipping cost is $10.40. We use USPS Priority Flat Rate Shipping for most orders. The charges are readily available for viewing at the USPS web site or at the link above (USPS Postage Price Calculator). We use the smallest box or envelope that will accommodate your order. The shipping charge will be the standard retail rate charged by USPS plus $0.30. If you're concerned about the shipping cost, please note that in the Comments Box on the order form. We will do our best to determine the cost, and then we'll notify you and wait for your approval before processing the order. Since we print all shipping labels online, Delivery Confirmation is included at no extra charge. We recommend that you add insurance to your order. The fees for insurance are available for viewing here. NOTE: If what you actually get charged is less than the Flat Rate, please don't question or complain. We try to keep the costs down.
As of February 19, 2024: Once a parcel has been received by the carrier, Player-Care is in no way liable for its safe arrival. If the parcel gets damaged, lost, or stolen, you will have to deal with the carrier. All we can do is provide proof that the item was received by the carrier and the value of the contents. Also, we will note the value of the order when we process the shipping label. However, that will be of little value if the order isn't insured.
Again, since the customer is the person who is paying for the postage and/or buying the insurance, it is the customer's responsibility to file a claim with USPS should that become necessary. However, Player-Care will gladly supply all the information we have with regards to the value of the merchandise.
If you have any further questions, please contact me at 1-732-840-8787 or send me an email. Musically,
John A Tuttle |
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Since "Player-Care" is an internet business, I prefer that we correspond via E-Mail (click here to fill out the 'Request Form'). However, if I'm not in the middle of some other activity, you can reach me at 732-840-8787. But please understand that during the hours from 8AM-5PM EST (Mon-Sat), I'm generally quite busy. So, I probably won't answer the phone. If you get the answering machine, please leave a detailed message stating the reason for your call. Also, repeat your name and phone number clearly and distinctly. By necessity, I prioritize everything in my life. And, if you call and just leave your name and number, and ask me to call you back, it might be a day or two before I return your call. Why? Because I don't know why you want me to call and I might not be prepared to assist you in an effective and efficient manner. If you leave me an E-Mail address (which I prefer), spell it out phonetically. The more you do to help me, the more I can help you in return. Don't rush. You have four minutes to record your message. |
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407 19th Ave, Brick, NJ, 08724 Phone Number 732-840-8787 (Voicemail Only, No Texts) |
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